FAQ — ETƎRNAL
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Contact

info@liveforeternal.com Mon – Fri, 9am – 5pm Pacific

Ordering & Payment

How does payment work? Read More

After you place an order, you'll receive a unique order number along with payment instructions. Include your order number in the payment note so we can match it to your order. Orders are processed once payment is confirmed, and you'll get a follow-up email at that point.

What payment methods do you accept? Read More

We currently accept Zelle and Venmo. We do not process card payments or store any payment information on our site.

How long until my order ships? Read More

Orders typically ship within 1–3 business days of payment confirmation.

Products

What's the difference between a compound, a blend, and a bundle? Read More

Compounds are single-peptide vials. Blends (like GLOW, KLOW, and WOLVERINE) are pre-mixed vials containing multiple peptides combined by our supplier into one vial. Bundles (like RESET, BLOOM, and SURGE) are curated sets of separate single-compound vials packaged together for a specific research focus.

Are your compounds tested? Read More

Yes. Every compound we carry ships with a Certificate of Analysis (COA) from third-party lab testing confirming purity and identity.

Who can purchase from ETƎRNAL? Read More

Our products are sold exclusively for laboratory and research use to qualified researchers 21 and older. They are not intended for human consumption.

Shipping

Where do you ship? Read More

We currently ship within the United States only.

How should I store what I receive? Read More

Store vials according to the handling instructions included with your shipment and noted on each compound's COA.

Policies

What's your refund policy? Read More

Please see our Refund Policy for full details on returns and refunds.

Do you offer wholesale or clinic pricing? Read More

Yes — reach out to info@liveforeternal.com to discuss wholesale or clinic partnership pricing.

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